The ECQ is committed to protecting user privacy and understands that users and visitors to this website are concerned about their privacy and the confidentiality of information that may be provided to us.

The ECQ makes every effort to adhere to the Guidelines for Federal (and Queensland) Government World Wide Websites developed by the Australian Privacy Commissioner. For more information on these guidelines, go to the website for the Office of the Federal Privacy Commissioner.

The ECQ complies with the eleven Information Privacy Principles (IPPs), contained in the Information Privacy Act 2009  (PDF, 669.5 KB)(IP Act) that set out how personal information must be collected and managed in the public sector environment.



This website uses cookies to collect information about our visitors and to track advertising campaign data. A ‘cookie’ is a small file that is sent to your computer when you visit our website. When you visit our website again, the cookie provides us with information about your interactions within our website. Cookies may store user preferences and other information. You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, some of our website features or services may not function properly without cookies.


Information collected

Unless you specifically tell us, ECQ will not know who you are.

Any personal information you provide will be used for the purpose specified at the time it is collected, and will otherwise be managed in accordance with the IP Act.

When you visit ECQ’s website, our web servers make a record of your visit and records anonymous information for statistical purposes only.

The information collected includes the type of browser, computer platform and screen resolution you are using, the internet address of the server accessing our site and your traffic patterns through our site. This includes:

  • the date, time and, duration of your visit to the site,
  • the pages you accessed and documents downloaded and,
  • the page you visited prior to accessing our site.

This information will only be made available to ECQ.

No attempt will be made to identify your personal details unless we are legally required to do so.



As this is a Queensland Government web site, email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations.

Your name and address will not be added to a mailing list and we will not disclose these details to third parties without your consent, unless required by law. However, email messages may be monitored by authorised IT staff for purposes such as system troubleshooting and maintenance.

We will disclose your email details to the relevant authorities if necessary to protect the safety of the public or to protect the rights and property of the State of Queensland.



This site does not provide open access facilities for securely transmitting information across the Internet.  We provide a secure environment and a reliable system, but you should be aware that there may be inherent risks associated with the transmission of information via the Internet. For those who do not wish to use the Internet, ECQ provides alternative ways of obtaining and providing information. This site may contain links to other websites. The ECQ is not responsible for the privacy or security practices or the content of such websites.


Access to your information

The Right to Information Act 2009 (the RTI Act) and the Information Privacy Act 2009 (the IP Act) give a right of access to information held by government (including documents held by ECQ), unless, on balance it would be contrary to the public interest to release the information.

You may make an application under the Information Privacy Act 2009 to access your own personal information held by ECQ. Your application must be made using the approved form which can be found on the Right to Information page, along with further information about requesting personal information.